Refund Policy
Last updated: 5 November 2026
We want reading practice to feel like a treat, not a commitment. If My First Reading Adventure isn't right for your family, you can get your money back.
30-day money-back guarantee
If you are not happy with your purchase for any reason, you can request a full refund within 30 days of your order date. You do not need to explain yourself, and you do not need to finish or un-finish any lessons.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request one:
- visit paddle.net, or
- read the refund instructions in Paddle's Refund Policy, or
- email us at the address shown on your purchase receipt and we will start the refund for you.
Once approved, the money goes back to your original payment method. Your bank may take a few working days to show it.
Cancelling your subscription
You can cancel at any time from your Paddle account. Cancelling stops the next payment; your lessons stay unlocked until the end of the period you already paid for. If you cancel inside 30 days of paying, you can still ask for a refund of that payment.
What is not a problem for you
If the app misbehaves, a feature is missing, or a helper gives you a poor answer, tell us — we would much rather fix it than lose you. Nothing here takes away your statutory rights.
Questions
Email Iwona Bak at the address shown on your purchase receipt, or contact Paddle's customer service, who handle payment enquiries for us.